Thermaglide is manufactured by Cardale Doors Limited.  Tilt-a-dor Limited provides a 2 year general warranty on parts and labour.  In addition to this, Cardale Doors Limited provides a 10 year safe and reliable operation warranty, a 10 year warranty on the exterior finish and a 2 year warranty on all parts. 

General Warranty
Thermaglide doors, electric operators, spares and accessories are warranted against manufacturing defects for a period of two years from the date of purchase.

The guarantee applies to the weatherside of the door curtain only and is subject to the following conditions:

1.  The garage door must be free of impact or mechanical damage, scratches, tears, scuffs or other surface abrasions.

2.  Surfaces must be freely exposed to washing by rainfall and kept clear of bird droppings, accumulated dirt and debris.

3.  The guarantee applies only to the weatherside and where more than 5% of the surface area of any one door is affected. Corrosion, discolouration or other effects arising from elements within the building or from abnormal pollution or contact with aggressive fumes or chemicals are excluded.

4.  The guarantee begins at the time of first delivery of the product by CardaleDoors Limited.

5.  This guarantee is valid for doors sold in the UK and RoI only.

6.  In the event of a justifiable and agreed claim the company may replace the door or offer a refund at its sole discretion. Any refund will be limited to a maximum value equivalent to the list price of the door applicable at the time of purchase.

All other parts of the door are guaranteed against manufacturing defects for a period of two years from date of purchase.